The problem it solves
Messages without business context lose agreements. SC ties sender, recipient, channel and outcome to the source record.
Sales and customers · Available
Customer communications
Chats and email in customer and order context, with history, attachments and clear errors.
How it works
Open a customer or order, choose channel and sender, prepare a message or template, attach a file and see the result in history.
What SC actually does
- 1multiple tenant SMTP connections
- 2senders, Reply-To, HTML/plain text and attachments
- 3chats, conversation state and ownership
- 4history, masking, audit and provider errors
Permissions and security
Contact visibility, chats, sending and channel configuration are separated.
Analytics
Reports show communication workload and outcomes within the viewer's scope.
Integrations and relations
Email · Chats · Customers · Orders
Screenshots and video
Real media has not been published yet. We do not replace it with mock screenshots.
Work with communications
Open SC CRM or request access and we will show this workflow against your processes.