SC CRM modules
Scan in 30 seconds, then open a full page for the real workflow, permissions, integrations and analytics without invented capabilities.
- Sales and customers
Orders
Run every store order in one workspace, from the first request to payment and delivery.
- register, search, filters and bulk actions
- items, discounts, payments, delivery and documents
- custom fields, statuses, refusal reasons and routing
- Sales and customers
Customers
One customer record for contacts, orders, messages, files and history.
- search, filters, segments and duplicates
- custom fields and privacy controls
- orders, communications, files and audit
- Catalogue and inventory
Products and inventory
Catalogue, identities, prices, stock, reservations and inventory movement in one system.
- catalogue, variants, photos, attributes and custom fields
- SKU, barcodes and external identity snapshots
- warehouses, reservations, minimum stock and movement ledger
- Operations
Suppliers and procurement
Supplier price lists, purchase orders, receipts and settlement without duplicate entry.
- multiple price lists, preview, saved mapping and repeat import
- supplier SKU, purchase price, currency, availability and freshness
- purchase orders, partial receipts and over-receive protection
- Finance
Finance and profit
Payments, expenses, fees, refunds, cost and profit with an explainable source for every amount.
- incoming/outgoing payments, partial and overpayments, debt
- fees, refunds, adjustments and reconciliation
- expense articles, period, organization, totals and export
- Management
Reports and analytics
Sales, products, managers, finance, marketing and site performance with shared filters and source drill-down.
- period, comparison, filters, grouping and totals
- sales, products, team, logistics and finance
- marketing, attribution, site and organic search
- Operations
Documents and knowledge
Business documents, attachments and an internal library with folders, tags, versions and safe access.
- invoices, delivery notes, acts and business relations
- nested folders, files, links and tags
- preview, search, filters, archive and restore
- Management
Team and access
Roles, permissions, ownership, warehouse and finance scope, plus a complete audit trail.
- users, invitations, lifecycle and roles
- granular permissions and quick presets
- warehouse, document type, channel and field scope
- Operations
Delivery and logistics
Create waybills, print labels, track parcels and control delivery from the order.
- carrier waybills from the order
- labels and delivery documents
- tracking, expected date and outcome
- Sales and customers
Marketplaces and stores
Bring orders, products and external channel state into one SC workflow.
- several stores per provider
- canonical order and catalogue import jobs
- external identities and product matching
- Sales and customers
Customer communications
Chats and email in customer and order context, with history, attachments and clear errors.
- multiple tenant SMTP connections
- senders, Reply-To, HTML/plain text and attachments
- chats, conversation state and ownership
- Operations
Tasks and automations
Tasks, calendar, time tracking and rules that run verified actions from business events.
- list, calendar, types, due dates and control
- timer and recorded-time reporting
- automation triggers, conditions and actions
- Management
API and integrations
A managed API, webhooks and connections for safe data exchange with your systems.
- scoped API tokens and request log
- webhooks and idempotent intake
- connections, sync jobs, retry and diagnostics
- Management
Insights and intelligence
Explainable signals for products, workload, marketing and organic growth with source drill-down.
- product and team intelligence
- marketing, attribution and site analytics
- Organic Control Center and provider freshness
Shipped capabilities only
The catalogue includes only modules with an evidenced working flow in Main. Partial and planned work is not presented as finished.
SC CRM modules
Open SC CRM or request access and we will show this workflow against your processes.